Frequently asked questions
Helpful answers about bagged trash pickup, new routes, online billing, extra removals and referrals.
Do you provide garbage cans or carts?
No. Regular garbage must be securely bagged; customers supply the bags and we do not provide containers.
What does monthly service include?
One bagged residential trash pickup per week on an approved route. Final rates and quantity limits are confirmed before signup.
How does the online calendar work?
Choose an area and a preferred first service date. This is a request, not a real-time available appointment or a guaranteed first pickup.
Can you add my street to a new route?
Request a new route through the signup form. We can assess demand and feasibility and then contact you about potential service.
How do monthly online payments work?
After service and the rate are approved, you can enroll through a secure hosted recurring-payment link once billing integrations are activated.
Can I pay for larger item removal online?
Yes. After you accept a special job quote, the business can send a secure one-time invoice or payment link.
Do you pick up furniture, mattresses or yard debris?
These are separate, job-by-job quoted services, subject to acceptance and disposal restrictions.
What towns do you serve?
Florence is our base, with proposed rural coverage around Lake City, Hartsville, Marion, Mullins and Dillon. Coverage depends on your exact address.
When does my referral credit count?
Both the referrer and new customer may qualify for discounts after the new customer completes three successful monthly payments. Final reward amounts and rules must be published first.